Waterbed Setup & Care
New to waterbeds, or getting back into one? Here's the short version — and we walk every customer through it.
Softside vs. hardside
- Softside beds look and sit like a regular bed (foam rails, no exposed frame) and set up much like a standard mattress.
- Hardside beds are the classic deep-fill feel in a wood frame; the mattress fills inside the frame.
Heater & conditioner — you need both
- A heater keeps the water at a comfortable, steady temperature.
- Conditioner protects the vinyl and keeps the water clear — add it on the schedule on the bottle. A safety liner goes under hardside mattresses. Shop matched parts in Waterbed Care & Parts.
Filling & draining
We include setup guidance and can talk you through fill, heat, and conditioning. Use the fill-and-drain kit and a standard faucet adaptor.
Stuck? Call (877) 474-9196 — we do this every week. See also our Learn guides.
Still need a hand? Call (877) 474-9196 — we're glad to help.